You can augment, tailor, and upgrade your program so you can expand beyond the basic suite of metrics when you design your survey, access the growing database of scores from all over the world as well as tap into the Complete Growth Consulting Network. Together, our technology and expertise are powerful catalysts for improving business success.

Growth Charts

To achieve and sustain profitable growth, organizations (brands) must successfully attract new customers and talented staff — one at a time. Each of your loyal customers and employees was at one time simply a desired target — a valuable asset that competing brands hoped to attract and secure.

Growth Charts performance metric tools isolate and track the basic emotive responses that lead to a committed relationship between brand and customer, between organization and employee.

Successful Customer
Relationship

Acquisition
Break through competitive noise Interest (Capture attention) Trial (I need to check this out)
Engagement
Competitive advantage (Is this better than other alternatives) WOM (What do I tell others) WOD (word on device) (my digital comments)
Retention
Repeat (That was good, I will buy again) Prefer (Do I prefer your brand) Connect (How committed am I)

Successful Talent
Relationship

Engagement

Competitive advantage (Is it a better place to work than my other options)

Confident in future of org. (Will I be secure, Is employer relevant and innovative)

WOM/WOD favorable or unfavorable (What have I told others)

Reinforcement
Clear direction established (Do I know what is expected of me) Open to new ideas (Are my ideas welcome) Individual’s impact on org. success (Do I know how important my contribution is to profitable growth)
Retention
Ready to work each day (Do I look forward to returning each day) Enjoy working here (Do I enjoy my work) Proud of the organization (Do I feel good about this place)

How it works

Start using Growth Charts today with no upfront membership fee. Only pay for the responses to your survey.

Your membership account includes

  • Free access to the complete set of Customer and Talent Complete Growth management tools
  • Free use of the intuitive, do-it-yourself Growth Charts Surveys that are customizable to match your growth objectives
  • Free real-time access to your Growth Charts scores from any device, anytime, anywhere.
  • Complimentary, monthly Courtship publication packed with insights to help you find, attract, engage and retain valuable customers and employees.
  • Free access to videos, webinars, testimonials, case studies and other publications to enhance profitable growth
Become a Consultant
Learn more about joining the Complete Growth Consultant network
All Growth Charts surveys are powered by Q-FI Solutions, an innovative and powerful suite of survey research tools. For more information on Q-FI products and services, contact Romain Baczyk at 514.445.3425, or romain@qfisolutions.com, or click here for more information: www.qfisolutions.com

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