Privacy Policy

This Privacy Policy governs the manner in which Q-FI Solutions Inc. collects, uses, maintains and discloses information collected from users and clients (each, a “User”) of Q-FI Solutions’s products and Services (“Services”). This privacy policy applies to all products and Services offered by Q-FI Solutions Inc.

Personal Identification Information

We may collect personal identification information from Users in a variety of ways, including but not limited to; when Users visit our websites, register on our websites, place an order, fill out a form, respond to a survey and in connection with other activities, Services, features or resources we make available in our Services. Users may be asked for as appropriate; name, email address, mailing address, phone number and credit card information. Users may however, visit and use some of our Services anonymously.

We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging with Services that require secure access.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Software. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Software, such as the operating system and the Internet service provider’s utilized and other similar information.

Web Browser Cookies

Our Services may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert User when cookies are being sent. If they do so, note that some Services may not function properly.

How we use collected information

Q-FI Solutions Inc. collects and uses Users personal information for the following purposes:

  1. To improve customer service

    Your information helps us to effectively respond to your customer service requests and support needs.

  2. To Personalize the User Experience

    We may use information in the aggregate to understand how our Users as a group use the Services and resources provided on our Software.

  3. To improve our Site

    We continually strive to improve our service offerings based on the information and feedback we receive from you.

  4. To process transactions

    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

  5. To administer a content, promotion, survey or other Site feature

    To send Users information they agreed to receive about topics we think will be of interest to them.

  6. To send Periodic emails

    The email address Users provide for order processing, will only be used to send them information and updates pertaining to their order. It may also be used to respond to their inquiries, and/or other requests or questions. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or Users may contact us directly.

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and any other data stored on our system.

Sensitive and private data exchange between our Services and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Services are also in compliance with PCI vulnerability standards in order to create a secure environment as possible for Users.

Changes to this privacy policy

Q-FI Solutions Inc. has the discretion to update this privacy policy at any time. When we do we will post a notification on the main page of our websites, revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of any and all modifications.

Your acceptance of these terms

By using this Software, you signify your acceptance of this policy and terms of service. If you do not agree to this policy, please do not use our Software or Services. Your continued use of our Software or Services following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices Q-Fi Solutions Inc., or your dealings with our Services, please contact us at: Q-FI Solutions Inc.
www.qfisolutions.com

5353 Dundas St West, Suite 504

Toronto, Ontario M9B 6H8

Telephone (Toll Free) 1-855-356-7341

Email support@qfisolutions.com

This policy was last updated on August 20, 2013.

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